Terms and conditions of sale

1. “we” means Palmer Trade Supplies Ltd; and
2. “you” means our customer or prospective customer,

and “us”, “our” and “your” should be construed accordingly.

1. an amount equal to the amount of the charge-back;
2. all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
3. an administration fee of GBP 25.00 including VAT; and
4. all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 6.4 (including without limitation legal fees and debt collection fees),

and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 6.4.

1. charge you interest on the overdue amount at the rate of 8% per year above the Bank of England base rate (which interest will accrue daily until the date of payment and be compounded at the end of each calendar month); or
2. claim interest and statutory compensation from you pursuant to the Late Payment of Commercial Debts (Interest) Act 1998,

without prejudice to our other legal rights or rights under these terms and conditions.

1. beginning upon the submission of your offer; and
2. ending at the end of 14 days after the day on which the products come into your physical possession or the physical possession of a person identified by you to take possession of them (or, if the contract is for delivery of multiple products, lots or pieces of something, 14 days after the day on which the last of those products, lots or pieces comes into your physical possession or the physical possession of a period identified by you to take possession of them).

1. if you chose a kind of delivery costing more than the least expensive kind of delivery that we offer, we reserve the right to retain the difference in cost between the kind of delivery you chose and the least expensive kind of delivery that we offer; and
2. as otherwise provided in this Section 9.

1. the supply of products the price of which is dependent upon fluctuations in financial markets which we cannot control and which may occur during the cancellation period;
2. the supply of goods which are liable to deteriorate or expire rapidly;
3. the supply of non-prefabricated goods that are made on the basis of an individual choice of or decision by you, or goods that are clearly personalised;
4. the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, where such goods have been unsealed by you; or
5. the supply of goods which are, according to their nature, inseparably mixed with other items after delivery.

1. delivery of the product; and
2. receipt by us in cleared funds of all amounts due in respect of the product (including delivery charges).

1. you must store the product separately from other goods; and
2. you must ensure that the product is clearly identifiable as belonging to us.

1. you are legally capable of entering into binding contracts;
2. you have full authority, power and capacity to agree to these terms and conditions;
3. all the information that you provide to us in connection with your order is true, accurate, complete and non-misleading; and
4. you will be able to take delivery of the products in accordance with these terms and conditions and our delivery policy.

1. we have the right to sell the products that you buy;
2. the products we sell to you are sold free from any charge or encumbrance, except as specified in these terms and conditions;
3. you shall enjoy quiet possession of the products you buy, except as specified in these terms and conditions;
4. the products you buy will correspond to any description published on our website; and
5. the products you buy will be of satisfactory quality.

1. limit or exclude any liability for death or personal injury resulting from negligence;
2. limit or exclude any liability for fraud or fraudulent misrepresentation;
3. limit any liabilities in any way that is not permitted under applicable law; or
4. exclude any liabilities that may not be excluded under applicable law,

and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

1. are subject to Section 12.1; and
2. govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

1. you fail to pay, on time and in full, any amount due to us under that contract; or
2. you commit any material breach of that contract.

1. you cease to trade;
2. you become insolvent or unable to pay your debts within the meaning of the insolvency legislation applicable to you;
3. a person (including the holder of a charge or other security interest) is appointed to manage or take control of the whole or part of your business or assets, or notice of an intention to appoint such a person is given or documents relating to such an appointment are filed with any court;
4. the ability of your creditors to take any action to enforce their debts is suspended, restricted or prevented, or some or all of your creditors accept, by agreement or pursuant to a court order, an amount of less than the sums owing to them in satisfaction of those sums; or
5. any process is instituted which could lead to you being dissolved and your assets being distributed to your creditors, shareholders or other contributors.

1. we will cease to have any obligation to deliver products which are undelivered at the date of cancellation;
2. you will continue to have an obligation where applicable to pay for products which have been delivered at the date of cancellation (without prejudice to any right we may have to recover the products); and
3. all the other provisions of these terms and conditions will cease to have effect, except that Sections 1.3, 6.4, 7.2, 7.4, 10, 12, 17, 18, 19, 20, 21 and 22 will survive termination and continue in effect indefinitely.

1. by post, using the postal address given above;
2. by telephone, on the contact number published on our website from time to time; or
3. by email, using the email address published on our website from time to time.